Why Late Fees?
All mashjoy.com recurring services are paid for on prepaid basis.
Meaning, your service should technically be stopped if not paid for on the renewal date for that month or the recurring billing cycle date.
We understand that sometimes unforeseen circumstances can arise, leading to delays in payment.
To assist our users in such situations, we provide an automated 25% late payment fee as a service extension fee for expired accounts.
This fee is generally charged on the 7th day of an overdue renewal payment. Or three days after mashoy.com has given you an extension of up to 4 days before your service is temporarily suspended↗︎.
If you renew your service within 7 days of a missed overdue payment, this late fee will not be charged.
By doing so, we can keep your account active and prevent any disruptions in your website’s availability or your account to run into service suspension immediately on a missed payment.
How to Avoid Late Penalty Fees Altogether
To assist you in avoiding late payment penalties, our system sends regular invoice payment reminders well in advance of your service expiry date.
These reminders serve as a gentle nudge, ensuring that you are aware of the upcoming deadline.
Additionally, our system warns you to make a payment on time to avoid running on a grace period and paying late payment fees.
Here’s what you can do to avoid running into late payment fees: ✅
- Change your billing cycle to a longer period – Opt to pay for your services for a longer period of time in advance. Instead of frequent month-to-month basis. Here’s how to change your billing cycle.
- Request a cancellation of a service before an invoice has been raised – By sending a cancellation request before the end of your billing cycle, mashjoy.com will ensure that your service automatically cancels at the end of your billing cycle, thus no invoice or additional invoice charges will be raised. Here is how you can send a cancellation request for your mashjoy.com recurring services.
- Fund your mashjoy.com account in advance using the “Add funds” feature. This allows the system to automatically allocate funds from your mashjoy.com account to any new or outstanding invoices. The system will only send you an invoice reminder once the balance on your mashjoy.com account has been used up.
- Set up a debit order subscription on the online payment gateway. With a debit order subscription, you can have peace of mind knowing that your payments will be made on time, avoiding any grace periods and late payment fees.
As you can see, the late payment penalty fees on mashjoy.com are in place to maintain the smooth functioning of our hosting services while providing flexibility and account continuity.
By implementing this policy, we ensure that your account remains active, safeguard your data, and offer you the opportunity to make an informed decision about its future.
We believe in transparency and strive to keep our users informed about our policies and their underlying benefits.
So, stay up to date with your invoices, make timely payments, and enjoy uninterrupted web hosting services with mashjoy.com